Who we are
ElixirVeda is a premium candle and home fragrance brand dedicated to creating handcrafted products that bring warmth, comfort, and wellness into everyday living. Our website is designed to provide customers with information about our products, services, and brand while ensuring a safe and secure online experience.
Comments
When visitors leave comments, reviews, or feedback on our website, we collect the information provided in the comment form, along with technical information such as IP address and browser details to help prevent spam and maintain website security.
Media
If you upload images, reviews, or other content to our website, please avoid including sensitive personal information. Any content voluntarily submitted may be visible to other visitors depending on the nature of the submission.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.
Cookies may be used to:
- Save user preferences
- Improve website functionality
- Analyze website performance
- Provide a personalized shopping experience
You can choose to disable cookies through your browser settings at any time.
Embedded content from other websites
Pages on our website may include embedded content such as videos, social media feeds, maps, or other third-party content. Embedded content behaves in the same way as if you visited the third-party website directly.
These third-party services may collect data, use cookies, and monitor your interaction with their content according to their own privacy policies.
Who we share your data with
ElixirVeda does not sell, rent, or trade your personal information.
We may share limited information with trusted service providers that help us operate our business, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting providers
- Customer support services
- Marketing and analytics platforms
All service providers are required to handle your information securely and responsibly.
How long we retain your data
We retain personal information only for as long as necessary to fulfill business purposes, process orders, provide customer support, comply with legal obligations, and improve our services.
Customer records, transaction information, and communications may be retained for a reasonable period as required by applicable laws and business requirements.
What rights you have over your data
You may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact our support team.
Where we send your data
Customer information may be processed through secure third-party services used for payment processing, shipping, customer support, website analytics, and fraud prevention.
We take reasonable measures to ensure that all partners maintain appropriate security standards and protect your information.
